Springfield Decorations and Display, a company registered in England with the registration number 955182, here in after referred to as “Springfield”, take your privacy seriously and we act, and will continue to act, in full compliance with all current UK and EC data law and directives. By using our web site and services you are agreeing to us collecting and processing your data in the manner described below.
1. GDPR COMPLIANCE
“Springfield” complies with The General Data Protection Regulation (GDPR), Where required, before we send you emails promoting our products and services we will ask you for your consent, and for an audit trail we will record when you gave consent and from which email address or contact telephone number you provided. We are registered under the UK Data Protection Act, registration number A8362598.
2. COLLECTING AND USING PERSONAL INFORMATION
If you contact us directly either by telephone or email and give us your personal contact details for the purpose of providing you with further information about our services, including surveys and pricing, then we’ll hold that data in our own Safe server system network and you can be certain that any data stored in our server is safe and secure. Springfield do not share any personal data provided by you or obtained from any other source with any 3rd party.
Springfield does not use any call centres or 3rd party office administration system so all personal data is only handled by Springfield employees.
We will not use any data provided by you to further market our services to you unless we have obtained your permission in advance although we may use the information to follow up on enquiries we have received and request answers to unanswered emails. We will hold your information securely in our sage accounts system for a reasonable period of time unless you ask us not to at any time by emailing [email protected].
We will hold your personal information securely and safely from unauthorised access. If you would like a copy of your personal information or that information deleted, please email [email protected].
3. LEGAL REQUESTS FOR DATA ACCESS
We will only grant access to personal information if compelled to do so by a UK court or under UK legislation. Requests from other governmental agencies will be declined. Requests for data from any other source will be refused.
4. PAYMENT PROCESSORS
Springfield do not currently accept credit card payment. Payment is by Bacs or cheque and therefore we do not store any personal payment data. If we make a payment to you, your bank details will be stored on our secure server within our secure Sage accounts system.
5. RETRIEVING AND REMOVING PERSONAL DATA
If you wish to see what information we hold about you, want us to correct, update or delete any information that we hold on you, please contact: [email protected].
6. CHANGES TO THIS AGREEMENT
We may make changes to this policy as the law and circumstances change. Continued use of our site and/or services will be deemed as acceptance of this.